Are You Creating Disgruntled Employees?
You can’t make every worker happy, surely, and should a business even try? Evidence from our recent research suggests, actually, that the answer is yes. Or rather, our evidence shows that managers are giving up far too soon on their disgruntled employees, making them less productive than they could be, exposing their companies to unnecessary … Continue reading
The Power of Asking
Recently I was sharing some data with a group of leaders on the impact of asking for feedback. The data showed an exceptionally strong correlation between asking for feedback and the overall effectiveness of a leader. One of the leaders commented, “I must be a great leader then because I seem to get boat load … Continue reading
Forbes Blog: Filling the Talent Pool — With Women
Earlier this week I heard a presentation from a consultant representing one of the large auditing and consulting firms. He presented research the firm had done with CEOs regarding the issues that were top of their minds. Clearly revenue growth was one big worrying topic. The other was talent development. It sounded like many CEOs … Continue reading
The Perfect Solution
Have you ever received a gift that you both needed and valued? I remember receiving a wheelbarrow for father’s day some years ago. I needed a wheelbarrow but it seemed like the implied message of this tool was; “Now you have no excuse for not doing the yard work.” This gift was needed but not valued. My wife always wanted a back massage and I could never satisfy the need, so I bought her a massage chair. This gift was both needed and valued and years after I gave the gift I still get thanked.
Lin-Sanity: A Strengths-based Approach to Basketball
Many of you have heard about Jeremy Lin, the new, young superstar on the New York Knicks. His rapid rise to stardom has been noticed even outside the world of basketball, due to the inspirational human aspects of his story. In honor of New York’s most recent megastar, what’s now being called “Lin-Sanity” is seen … Continue reading
Quit it! Why Leaders Should Stop Answering Questions
The following post is a portion of Jack Zenger’s Forbes.com column. A subordinate drops by your office. She asks, “What do you think we should do about getting the technical manual written for our new product? Should we outsource it or try to find someone inside to do it?” In my opinion, the above interaction … Continue reading
Keeping Your Strengths from Becoming Weaknesses
Recently I was coaching Richard, an exceptional leader. He had a huge desire to build a great educational product. While most people would be satisfied with the product as it was, he was constantly searching for the latest, greatest research and approach which left him continuously redesigning the product. All these changes generated a huge … Continue reading
Which Wolf Are You Feeding?
As leaders in our organizations we’re in positions to make lots of choices. One of the things we get to choose is how we interact with those we lead. This particular choice is an important one. We know that because a variety of studies demonstrate that the behaviors we model as leaders directly influence the … Continue reading
The 16 Days of Competencies: #11Builds Relationships
As featured in the article “Making Yourself Indispensable” published in the October 2011 issue of Harvard Business Review. Recently, Harvard Business Review published an article titled, Making Yourself Indispensible, by Jack Zenger and Joe Folkman—co-authors of The Inspiring Leader and principals of the leadership development company, Zenger Folkman. After years of extensive research, we at … Continue reading
The 16 Days of Competencies: #2 Technical and Professional Expertise
As featured in the article “Making Yourself Indispensable” published in the October 2011 issue of Harvard Business Review. Yesterday, Harvard Business Review published an article titled, Making Yourself Indispensible, by Jack Zenger and Joe Folkman—co-authors of The Inspiring Leader and principals of the leadership development company, Zenger Folkman. After years of extensive research, we at … Continue reading
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