Quit it! Why Leaders Should Stop Answering Questions

The following post is a portion of Jack Zenger’s Forbes.com column. A subordinate drops by your office.  She asks, “What do you think we should do about getting the technical manual written for our new product?  Should we outsource it or try to find someone inside to do it?” In my opinion, the above interaction … Continue reading

Keeping Your Strengths from Becoming Weaknesses

Recently I was coaching Richard, an exceptional leader. He had a huge desire to build a great educational product. While most people would be satisfied with the product as it was, he was constantly searching for the latest, greatest research and approach which left him continuously redesigning the product. All these changes generated a huge … Continue reading