What Inspiring Leaders Do
Originally posted on Harvard Business Review June 20, 2013 What do top executives want from their leaders? IBM recently asked this question of 1,700 CEOs in 64 countries. The three leadership traits that most mattered were the ability to focus intensely on customer needs, the ability to collaborate with colleagues — and the ability to … Continue reading
The Unlikable Leader: 7 Ways To Improve Employee/Boss Relationships
Originally posted on Forbes.com June 15, 2013 There is a secret to becoming a more likable leader. It doesn’t have to do with how tall and charming you are, or how often you give employees a raise. In fact, we have evidence that the majority of the behaviors displayed by the most likable leaders have … Continue reading
Did I Offend You? The Science Behind Being Polite
Originally posted on Forbes.com June 5, 2013 A short time ago my daughter came to observe me facilitating a workshop for a group of executives. At the time she was pursuing a bachelor’s degree in Music Dance Theater. During the workshop I told a story of an innovative mayor who hires a bunch of actors … Continue reading
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