“Tis Better to Receive Than to Give”

We were all taught while we were young that it is better to give than to receive.  After all, giving has great benefits for both the recipient and the giver.  There’s one exception, however, and that has to do with the exchange of feedback between bosses and those who report to them. In this case, … Continue reading

Influence and Accountability

Recently a client asked me to speak at their annual meeting about accountability. The groups’ senior leader explained, “We work as a staff group in a highly matrixed organization. Very few people feel they are personally responsible for achieving results.” In researching accountability, I found that there is a very strong correlation with influence. The … Continue reading