Who Done It: The Danger of Assigning Ownership to Anonymous Feedback
When people receive anonymous 360 feedback there is a natural human tendency to look at the data and attempt to figure out “who done it”. It’s an interesting mystery and often people state with great confidence that they “KNOW.” We often advise our clients that about 50% of the time they are correct but that … Continue reading
An Exercise in Leadership Development
For all of the readers of this blog, I would like to propose a brief exercise. The idea for this activity comes from my reviewing data from 11,000 leadership development plans from participants in our training programs. These convinced me that the great preponderance of managers want to get better as leaders, but struggle with … Continue reading
5 Tips for Delivering Tough Feedback in a Touchy-Feely World
Recently, I’ve been reading Yale professor Amy Chua’s fascinating book called Battle Hymn of the Tiger Mother. The book has caused a firestorm of controversy over proper parenting techniques. Ms. Chua, a Chinese immigrant, reviews the Eastern parenting techniques she uses to raise her two daughters and how the parenting model is considered too over-the-top … Continue reading
The Lake Wobegone Effect and the Importance of Ongoing Feedback
An eight-year old boy was asked the question, “how can a stranger tell if two people are married?” His answer: “You might have to guess, based on whether they seem to be yelling at the same kids.” We find that guesswork often comes into play when well-intentioned leaders are trying on their own to become … Continue reading
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