Are You Creating Disgruntled Employees?
You can’t make every worker happy, surely, and should a business even try? Evidence from our recent research suggests, actually, that the answer is yes. Or rather, our evidence shows that managers are giving up far too soon on their disgruntled employees, making them less productive than they could be, exposing their companies to unnecessary … Continue reading
How Damaging Is a Bad Boss, Exactly?
What’s the one factor that most affects how satisfied, engaged, and committed you are at work? All of our research over the years points to one answer — and that’s the answer to the question: “Who is your immediate supervisor?” Quite simply, the better the leader, the more engaged the staff. Take, for example, results … Continue reading
Who’s Your Boss? The Most Important Predictor for Increasing Sales
What’s the single most effective way to increase the revenue of your organization? Increase the skills of your leaders. These are the conclusions from from more than a decade of analysis using 360-degree evaluation reviews compared to various measures of a company’s performance. Our organization, Zenger Folkman, is a pioneer in the concept of strengths-based … Continue reading
Are You as Honest as You Think You Are? The Leadership and Character Conundrum
When senior executives are asked in a casual conversation what they most value in a subordinate, the most frequent answer is “honesty” or “integrity.” Because of the consistency of this response from senior executives, as our leadership development firm Zenger Folkman constructed a competency model that would be broadly applicable to most organizations, we planted … Continue reading
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