3 Tips for Performance Improvement I Picked Up From my Prius

I must confess that here at Zenger Folkman, we’re a little obsessed with measurement and methods for supporting behavior change, with a focus on feedback. One day we were talking about the ideal frequency for feedback. The conversation made me think about the consumption display on my Toyota Prius which tracks fuel usage in real … Continue reading

Sense and Nonsense in Leadership Development

There is a great deal of nonsense that has been written about leadership.  It includes meaningless statements such as, “managers do things right, leaders do the right things,” or, “A leader is one who knows the way, goes the way, and shows the way,” and goes downhill from there.  The torrent of clichés and non-actionable … Continue reading

A New and Clever Way to Make an Emotional Connection: Don’t Pick Up Your Smartphone

One of the things we know from the studies we’ve done on inspiring leaders is that they are able to develop strong emotional connections with those they lead.  We see them do that in a variety of ways. One of the most important is to show concern and consideration; it’s an effective way to let … Continue reading